Introduction Definitions:  ACL: Defines access to each of Medulla’s features based on the profile of the logged-in user. ACLs evolve with each Medulla release as features are added Profile: Defined in the ITSM tool and used to define a user’s permissions on an entity. Three profiles are defined: Super-Admin, Admin, and Technician Restriction: There is no differentiation between profile/entity pairs in Medulla. If a user has different profiles across different entities, the most permissive profile will always be applied to all permitted entities. Configuration:  ACLs are configured in the file: /etc/mmc/plugins/glpi.ini.local The three parameters are: profile_acl_Super-Admin profile_acl_Admin profile_acl_Technician Configuration steps:  1- List the desired features 2- Convert the ACLs into a continuous string and end with / 3- Copy the string into the configuration file for the desired profile 4 - Restart the services