# Uninstalling the Medulla Agent (Versions prior to 5.5.2)

<p class="callout info">**Applies to:** Medulla – Agent  
**Version:** lower than 5.5.2   
**Environment:** On-Premise / Private SaaS / Shared SaaS  
**Category:** Medulla Agent</p>

To uninstall the Medulla agent:

Click the Windows Start menu, then Settings

[![Screenshot 2026-04-23 152446.png](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/scaled-1680-/bFpwVhHczHefjsTL-screenshot-2026-04-23-152446.png)](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/bFpwVhHczHefjsTL-screenshot-2026-04-23-152446.png)

Then go to the left-hand menu in Settings and click on Apps:

[![Screenshot 2026-04-23 152554.png](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/scaled-1680-/vXeWKSmAIbN8eFRD-screenshot-2026-04-23-152554.png)](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/vXeWKSmAIbN8eFRD-screenshot-2026-04-23-152554.png)

Click on the right-hand menu under Installed Apps

Scroll down through your apps to find the Medulla Agent entry.

[![Screenshot 2026-04-23 152634.png](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/scaled-1680-/2qp4JUCJ2IVMtPRi-screenshot-2026-04-23-152634.png)](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/2qp4JUCJ2IVMtPRi-screenshot-2026-04-23-152634.png)

Click on [![Screenshot 2026-04-23 152723.png](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/scaled-1680-/cXr62stTjDAw9HIf-screenshot-2026-04-23-152723.png)](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/cXr62stTjDAw9HIf-screenshot-2026-04-23-152723.png)A drop-down menu opens with Edit / Uninstall.

Click on Uninstall

You will be asked to confirm; click the Uninstall button again

[![Screenshot 2026-04-23 152755.png](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/scaled-1680-/3v2cchLEyXGXQTur-screenshot-2026-04-23-152755.png)](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/3v2cchLEyXGXQTur-screenshot-2026-04-23-152755.png)

The Medulla Agent will uninstall its components via an executable that will appear on your screen:

[![Screenshot 2026-04-23 152830.png](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/scaled-1680-/GlFrI5aD3AXWwqKU-screenshot-2026-04-23-152830.png)](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/GlFrI5aD3AXWwqKU-screenshot-2026-04-23-152830.png)

Once uninstallation is complete, click the Close button

[![Screenshot 2026-04-23 152917.png](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/scaled-1680-/1GdNp7LKEC4yDAPD-screenshot-2026-04-23-152917.png)](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/1GdNp7LKEC4yDAPD-screenshot-2026-04-23-152917.png)

In the Applications menu, you will only see these two entries:

[![Screenshot 2026-04-23 152940.png](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/scaled-1680-/6z0UGMFSQVfkpbxu-screenshot-2026-04-23-152940.png)](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/6z0UGMFSQVfkpbxu-screenshot-2026-04-23-152940.png)

These are two registry entries. To remove them:

Return to the Windows Start menu.

Type " ***regedit*** " in the search bar and ***press Enter***

Navigate down the tree:

HKEY\_LOCAL\_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall

Look for the first registry key, "Medulla Extract Drivers." Right-click on the folder icon for this key, click "Delete," and then confirm.

[![Screenshot 2026-04-23 155414.png](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/scaled-1680-/vX8hGHS9ddy18luv-screenshot-2026-04-23-155414.png)](https://docs.medulla-tech.io/uploads/images/gallery/2026-04/vX8hGHS9ddy18luv-screenshot-2026-04-23-155414.png)

Do the same for "Medulla Update Info."