Who is this manual addressed to?
Public This manual is intended for anyone involved in the management of a computer fleet and the administration of information systems, including:
System and network administrators
Computer Support Technicians
Managers of the IT fleet
DSI (Directors of Information Systems)
IT project managers
Deployment operators
It is intended for both centralized teams and technical teams working remotely or in multisite.
Objectives of the manual
The purpose of this manual is to guide you step by step in:
- Taking charge of the Medulla interface
- Understanding its functional modules
- The configuration, use and automation of tasks
- Use of support, monitoring and audit tools
- Secure management of local and remote posts
This manual takes an approach progressive and modular : you can read it in order or directly access the sections that concern you.
Recommended prerequisites
In order to make the most of Medulla and this guide, it is recommended to have:
- Basic knowledge of Windows/Linux systems
- Concepts in network and security management
- A familiarity with the ITSM tools (optional but useful)
- An experience in teledeployment or imagining
No need to be an expert to start. The Medulla interface is designed to be intuitive, with integrated assistants to accompany you.
