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Optimizing connection time for phone setup.
To reduce connection time when setting up remote workstations: Check the following: The ssh exe...
Guacamole - Debug
Debug Guacamole During PMAD, Guacamole does not connect instantly Done: journalctl -u tomcat9 -f ...
Imaging - Debug
1. Boot Recovery Set tftp to verbose mode:In /etc/default/tftpd-hpa, add -v to the TFTP_OPTIONS p...
Imaging - Davos Debug
Launch Davos, then press CTRL+CFrom here, there are two options: Local connection or SSH Local co...
Reverse SSH Verification
Logs /var/log/pulse/xmpp-agent-relay.log /var/log/mmc/master-mast.log C:\Program Files\Medulla\v...
Remote Access Verification
Workflow Logs /var/log/apache2/*.log /var/log/mmc/mmc-agent.log /var/log/pulse/xmpp-agent-relay...
Verify that inventory data is being properly uploaded to Medulla
Checks to perform on the client workstation (affected machine) 1) Verify that the inventory has b...
Debian OS installation for Medulla server
Technical Specifications Prerequisites – Server Sizing Main Server OS Debian 12.x ...
Fail2ban
What is Fail2Ban? Fail2Ban is an intrusion prevention tool that monitors suspicious login attempt...
Support Extranet
If you would like to create a support account for yourself or one of your employees after subscri...
Medulla Update - 5.4.x to 5.5.x
Medulla / 5.4.x / Updating Medulla to 5.5.x / Medulla Maintenance To update from version 5.4.x to...
Procedure for adding relays to Medulla Dedicated SaaS
1. Setting up the server Required settings: OS: Debian 12.x Architecture: x86-64 CPU: 4 vCPUs R...
Architecture and Deployment of Medulla Relay Servers
Relay servers are local components designed to optimize resource distribution and communication b...
Uninstalling the Medulla Agent (Versions prior to 5.5.2)
Applies to: Medulla – AgentVersion: lower than 5.5.2 Environment: On-Premise / Private SaaS / Sha...
Agents for the MINT Linux distribution
Applies to:Medulla – AgentVersion: lower than 5.5.1 Environment: On-Premise / Private SaaS / Shar...
Reconfigure my agent
Applies to:Medulla – AgentVersion: AllEnvironment: On-Premise / Private SaaS / Shared SaaSCategor...
GPO
Applies to:Medulla – AgentVersion: All Environment: On-Premise / Private SaaS / Shared SaaSCatego...
Client Accounts (Status & Visibility)
Applies to: Medulla – AgentVersion: All Environment: On-Premise / Private SaaS / Shared SaaSCat...
Imaging menus
Applies to: Medulla – ImagingVersion:5.4.3 or laterEnvironment: On-Premise / Private SaaS with im...
Updates (Windows Updates)
Are your devices not reporting any updates? Check the "Microsoft Product Validation" submenu to ...