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Optimizing connection time for phone setup.

Medulla - FAQ

To reduce connection time when setting up remote workstations: Check the following:  The ssh exe...

Updated 1 week ago by Adrien Thaissen

Guacamole - Debug

Medulla - FAQ

Debug Guacamole During PMAD, Guacamole does not connect instantly Done: journalctl -u tomcat9 -f ...

Updated 1 week ago by Adrien Thaissen

Imaging - Debug

Medulla - FAQ

1. Boot Recovery Set tftp to verbose mode:In /etc/default/tftpd-hpa, add -v to the TFTP_OPTIONS p...

Updated 1 week ago by Adrien Thaissen

Imaging - Davos Debug

Medulla - FAQ

Launch Davos, then press CTRL+CFrom here, there are two options: Local connection or SSH Local co...

Updated 1 week ago by Adrien Thaissen

Reverse SSH Verification

Medulla - FAQ

Logs /var/log/pulse/xmpp-agent-relay.log /var/log/mmc/master-mast.log C:\Program Files\Medulla\v...

Updated 1 week ago by Adrien Thaissen

Remote Access Verification

Medulla - FAQ

Workflow Logs /var/log/apache2/*.log /var/log/mmc/mmc-agent.log /var/log/pulse/xmpp-agent-relay...

Updated 1 week ago by Adrien Thaissen

Verify that inventory data is being properly uploaded to Medulla

Medulla - FAQ

Checks to perform on the client workstation (affected machine) 1) Verify that the inventory has b...

Updated 1 week ago by Adrien Thaissen

Debian OS installation for Medulla server

Medulla - FAQ

Technical Specifications Prerequisites – Server Sizing Main Server OS Debian 12.x ...

Updated 1 week ago by Adrien Thaissen

Fail2ban

Medulla - FAQ

What is Fail2Ban? Fail2Ban is an intrusion prevention tool that monitors suspicious login attempt...

Updated 1 week ago by Adrien Thaissen

Support Extranet

Medulla - FAQ

If you would like to create a support account for yourself or one of your employees after subscri...

Updated 1 week ago by Adrien Thaissen

Medulla Update - 5.4.x to 5.5.x

Medulla - FAQ FAQ - Medulla Infrastructure

Medulla / 5.4.x / Updating Medulla to 5.5.x / Medulla Maintenance To update from version 5.4.x to...

Updated 1 week ago by Adrien Thaissen

Procedure for adding relays to Medulla Dedicated SaaS

Medulla - FAQ FAQ - Medulla Infrastructure

1. Setting up the server Required settings: OS: Debian 12.x Architecture: x86-64 CPU: 4 vCPUs R...

Updated 1 week ago by Adrien Thaissen

Architecture and Deployment of Medulla Relay Servers

Medulla - FAQ FAQ - Medulla Infrastructure

Relay servers are local components designed to optimize resource distribution and communication b...

Updated 1 week ago by Adrien Thaissen

Uninstalling the Medulla Agent (Versions prior to 5.5.2)

Medulla - FAQ FAQ - Agents

Applies to: Medulla – AgentVersion: lower than 5.5.2 Environment: On-Premise / Private SaaS / Sha...

Updated 1 week ago by Adrien Thaissen

Agents for the MINT Linux distribution

Medulla - FAQ FAQ - Agents

Applies to:Medulla – AgentVersion: lower than 5.5.1 Environment: On-Premise / Private SaaS / Shar...

Updated 1 week ago by Adrien Thaissen

Reconfigure my agent

Medulla - FAQ FAQ - Agents

Applies to:Medulla – AgentVersion: AllEnvironment: On-Premise / Private SaaS / Shared SaaSCategor...

Updated 1 week ago by Adrien Thaissen

GPO

Medulla - FAQ FAQ - Agents

Applies to:Medulla – AgentVersion: All Environment: On-Premise / Private SaaS / Shared SaaSCatego...

Updated 1 week ago by Adrien Thaissen

Client Accounts (Status & Visibility)

Medulla - FAQ FAQ - Agents

Applies to: Medulla – AgentVersion: All Environment: On-Premise / Private SaaS / Shared SaaSCat...

Updated 1 week ago by Adrien Thaissen

Imaging menus

Medulla - FAQ FAQ - Using Medulla

Applies to: Medulla – ImagingVersion:5.4.3 or laterEnvironment: On-Premise / Private SaaS with im...

Updated 1 week ago by Adrien Thaissen

Updates (Windows Updates)

Medulla - FAQ FAQ - Using Medulla

Are your devices not reporting any updates? Check the "Microsoft Product Validation" submenu to ...

Updated 1 week ago by Adrien Thaissen