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Duplicate MAC Addresses

Medulla - FAQ FAQ - Agents

Applies to: Medulla – ServerVersion: All versionsEnvironment: On-PremiseCategory: Medulla Agent / Inventory / MAC Duplicates Why do some machines report to the wrong entity or create duplicates in GLPI? In some environments, security or networking solutions (e...

Check the connection from the agent to the server

Medulla - FAQ FAQ - Agents

Applies to:Medulla – AgentVersion:All Environment: On-PremiseCategory: Medulla Agent By following the workflow, you can verify the path taken by the machine communicating with the server. Verify communication to the server’s Ejabberd service: Replace HOSTNAM...

WithSecure alerts regarding PAExec used by Medulla

Medulla - FAQ FAQ - Agents

Applies to: Medulla / WithSecure ElementsVersion: AllEnvironment: Windows / On-Premise / SaaSCategory: Security / EDR / Remote Execution Context Medulla uses PAExec, an open-source equivalent of PsExec/SysInternals, to perform remote actions on managed Windows...

FAQ - Medulla Infrastructure

Medulla - FAQ

Architecture and Deployment of Medulla Relay Servers

Medulla - FAQ FAQ - Medulla Infrastructure

Relay servers are local components designed to optimize resource distribution and communication between agents and the mainMedulla server. 1. The Classic Relay (LAN / Private Network) The classic relay is installed within the company’s network. Its purpose is ...

Procedure for Adding Relays to Dedicated Medulla SaaS

Medulla - FAQ FAQ - Medulla Infrastructure

1. Setting Up the Server Required settings: OS: Debian 12.x Architecture: x86-64 CPU: 4 vCPUs RAM: 8 GB Storage /: 20 GB – EXT4 /var: ≥ 400 GB – XFS (Or a dedicated mount point on an external array or volume) 2. Creating a user Create the user "Medulla" an...

Medulla Update - 5.4.x to 5.5.x

Medulla - FAQ FAQ - Medulla Infrastructure

Medulla / 5.4.x / Updating Medulla to 5.5.x / Medulla Maintenance To update from version 5.4.x to 5.5.x and later, please follow the steps below:  Download the file to the Medulla server: curl https://dl.medulla-tech.io/up/update_medulla.sh Grant execute permi...

FAQ - Imaging

Medulla - FAQ

Services

Medulla - FAQ FAQ - Imaging

Imaging relies on several services that need to be monitored. On the main server apache2 mariadb pulse-xmpp-master-substitute-inventory apache2 During an IPXE boot, IPXE sends an HTTP request to Apache2 to retrieve the menu to be loaded. This menu defines th...

Imaging Prerequisites

Medulla - FAQ FAQ - Imaging

Applies to: Medulla – ImagingVersion: AllEnvironment: On-Premise Category: Imaging PXE/DHCP Configuration After installing and configuring your server, you will receive a document detailing the setup of DHCP/PXE. Imaging Workshop Before scheduling your Imaging...

Imaging - Davos Debug

Medulla - FAQ FAQ - Imaging

Applies to: Medulla – ImagingVersion: AllEnvironment: On-Premise Category: Imaging Launch Davos, then press CTRL+CFrom here, there are two options: Local connection or SSH Local connection: # in the Davos console sudo su dpkg-reconfigure keyboard-configuratio...

Imaging - Debug

Medulla - FAQ FAQ - Imaging

Applies to: Medulla – ImagingVersion:5.4.3 or laterEnvironment: On-PremiseCategory: Imaging 1. Boot Recovery Set TFTP to verbose mode:In /etc/default/tftpd-hpa, add -v to the TFTP_OPTIONS parameter and restart the tftpd-hpa serviceIn the TFTP logs (/var/log/s...

Where are Medulla imaging masters stored?

Medulla - FAQ FAQ - Imaging

Applies to: Medulla – ImagingVersion: All versionsEnvironment: On-PremiseCategory: Imaging / Masters / Administration Medulla imaging masters are stored on the Imaging servers in the following directory: /var/lib/pulse2/masters In this folder, you will find se...

About the Masters

Medulla - FAQ FAQ - Imaging

Applies to:Medulla – ImagingVersion:5.x.x or laterEnvironment:On-PremiseCategory: Imaging Medulla uses Clonezilla and Clonezilla images for its masters.  Preparing a Windows master involves making the current Windows machine generic. Extracting Drivers It may...

An unknown machine does not appear in Medulla or GLPI after Register PXE

Medulla - FAQ FAQ - Imaging

Applies to: Medulla / Imaging / PXEVersion: AllEnvironment: On-PremiseCategory: Imaging / PXE Context During a PXE deployment with Medulla, an unknown machine may sometimes fail to appear in Medulla or GLPI after the Register step. Under normal circumstances, ...

Copying Imaging Profiles

Medulla - FAQ FAQ - Imaging

Applies to: Medulla - Medulla RelayVersion:All Environment:On-PremiseCategory: Imaging Copy an imaging profile to all servers Initial information: Profile name server name Specify the profile First, you need to gather all the profile information. Objective...

FAQ - WSUS

Medulla - FAQ

How the WSUS Tool Works

Medulla - FAQ FAQ - WSUS

Applies to: Medulla – AgentVersion: 5.5.2 and later Environment: On-Premise / Private SaaS / Shared SaaSCategory: WSUS / Windows 10-11 How does the Windows 11 data reporting process work? 1. Updating the workstation agentThe workstation must first update its ...