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Generate Windows and Linux agents
Applies to: Medulla – AgentsVersion: AllEnvironment: On-Premise / Private SaaS / Shared SaaSCategory: Agents / Support Before generating agents for your Windows or Linux workstations, it is important to define your assignment strategy in GLPI: Either one agen...
Linux MINT Distribution Agents
Applies to:Medulla – AgentVersion: earlier than 5.5.1 Environment: On-Premise / Private SaaS / Shared SaaSCategory: Medulla Agent In version 5.5.1 of Medulla, support for the Linux Mint distribution will be native. For versions prior to 5.5.1, to install the M...
Uninstalling a Medulla Agent (Versions earlier than 5.5.2)
Applies to: Medulla – AgentVersion: earlier than 5.5.2 Environment: On-Premise / Private SaaS / Shared SaaSCategory: Medulla Agent To uninstall the Medulla agent: Click the Windows Start menu, then Settings Next, go to the left-hand menu in Settings and cli...
Uninstalling a Medulla Agent (Version 5.5.2 and later)
Applies to:Medulla – AgentVersion: 5.5.2 and laterEnvironment: On-Premise / Private SaaS / Shared SaaSCategory: Medulla Agent Windows: Option 1: Go to the list of Windows programs and uninstall the Medulla Agent. Option 2: A script is available on your Medul...
How do I force a reconfiguration of Medulla agents?
Applies to: Medulla – ServerVersion: All versionsEnvironment: On-PremiseCategory: Medulla Agent / Reconfiguration This procedure allows you to force the reconfiguration of Medulla agents. When an agent is marked with ` need_reconf=1`, it automatically performs...
Duplicate MAC Addresses
Applies to: Medulla – ServerVersion: All versionsEnvironment: On-PremiseCategory: Medulla Agent / Inventory / MAC Duplicates Why do some machines report to the wrong entity or create duplicates in GLPI? In some environments, security or networking solutions (e...
Check the connection from the agent to the server
Applies to:Medulla – AgentVersion:All Environment: On-PremiseCategory: Medulla Agent By following the workflow, you can verify the path taken by the machine communicating with the server. Verify communication to the server’s Ejabberd service: Replace HOSTNAM...
WithSecure alerts regarding PAExec used by Medulla
Applies to: Medulla / WithSecure ElementsVersion: AllEnvironment: Windows / On-Premise / SaaSCategory: Security / EDR / Remote Execution Context Medulla uses PAExec, an open-source equivalent of PsExec/SysInternals, to perform remote actions on managed Windows...
FAQ - Medulla Infrastructure
Architecture and Deployment of Medulla Relay Servers
Relay servers are local components designed to optimize resource distribution and communication between agents and the mainMedulla server. 1. The Classic Relay (LAN / Private Network) The classic relay is installed within the company’s network. Its purpose is ...
Procedure for Adding Relays to Dedicated Medulla SaaS
1. Setting Up the Server Required settings: OS: Debian 12.x Architecture: x86-64 CPU: 4 vCPUs RAM: 8 GB Storage /: 20 GB – EXT4 /var: ≥ 400 GB – XFS (Or a dedicated mount point on an external array or volume) 2. Creating a user Create the user "Medulla" an...
Medulla Update - 5.4.x to 5.5.x
Medulla / 5.4.x / Updating Medulla to 5.5.x / Medulla Maintenance To update from version 5.4.x to 5.5.x and later, please follow the steps below: Download the file to the Medulla server: curl https://dl.medulla-tech.io/up/update_medulla.sh Grant execute permi...
FAQ - Imaging
Services
Imaging relies on several services that need to be monitored. On the main server apache2 mariadb pulse-xmpp-master-substitute-inventory apache2 During an IPXE boot, IPXE sends an HTTP request to Apache2 to retrieve the menu to be loaded. This menu defines th...
Imaging Prerequisites
Applies to: Medulla – ImagingVersion: AllEnvironment: On-Premise Category: Imaging PXE/DHCP Configuration After installing and configuring your server, you will receive a document detailing the setup of DHCP/PXE. Imaging Workshop Before scheduling your Imaging...
Imaging - Davos Debug
Applies to: Medulla – ImagingVersion: AllEnvironment: On-Premise Category: Imaging Launch Davos, then press CTRL+CFrom here, there are two options: Local connection or SSH Local connection: # in the Davos console sudo su dpkg-reconfigure keyboard-configuratio...
Imaging - Debug
Applies to: Medulla – ImagingVersion:5.4.3 or laterEnvironment: On-PremiseCategory: Imaging 1. Boot Recovery Set TFTP to verbose mode:In /etc/default/tftpd-hpa, add -v to the TFTP_OPTIONS parameter and restart the tftpd-hpa serviceIn the TFTP logs (/var/log/s...
Where are Medulla imaging masters stored?
Applies to: Medulla – ImagingVersion: All versionsEnvironment: On-PremiseCategory: Imaging / Masters / Administration Medulla imaging masters are stored on the Imaging servers in the following directory: /var/lib/pulse2/masters In this folder, you will find se...