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Check the connection from the agent to the server

Applies to:Medulla – Agent
Version:All 
Environment: On-Premise
Category: Medulla Agent

Workflow Registration.png

By following the workflow, you can verify the path taken by the machine communicating with the server.

Verify communication to the server’s Ejabberd service:

Replace HOSTNAME_MACHINE with the name of the machine you want to verify

Verify communication to the server’s “substitute registration” service:

tail -f /var/log/mmc/master-reg.log | grep HOSTNAME_MACHINE

Verify communication with the server’s “substitute assessor” service:

tail -f /var/log/mmc/master-asse.log | grep HOSTNAME_MACHINE

Check communication with the server's "substitute inventory" service:

tail -f /var/log/mmc/master-inv.log | grep HOSTNAME_MACHINE

While keeping the logs (tail -f) active, restart the Medulla agent on the machine to see if any reports appear.

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