FAQ - Private SaaS
Network requirements for Medulla Private SaaS
See: https://docs.medulla-tech.io/books/medulla-faq/page/faq-pre-requis-reseau-pour-medulla-saas
Client Accounts (Status & Visibility)
Why do some devices appear offline even though they are powered on? Check the medullaagent and m...
Deployment (broadcasting)
Why are my deployments stuck in Pending? The "Pending" status indicates that deployments will be...
Packages
I can't add a file to my package. Once you have added a file to your package, it is pending; don...
Console & Administration
Why is the console slow, unstable, or inaccessible? The platform may be overloaded. Please wait...
Remote Maintenance & Getting Started
What should I do if remote access (VNC/RDP/PMAD) isn't working? Check the TightVNC service on th...