FAQ - SaaS
Network requirements for Medulla SaaS
Medulla / All Versions / SaaS / Infrastructure 1. Are there any technical prerequisites for usin...
Client Accounts (Status & Visibility)
Why do some devices appear offline even though they are powered on? Check the medullaagent and m...
Deployment (broadcasting)
Why are my deployments stuck in Pending? The "Pending" status indicates that deployments will be...
Packages
I can't add a file to my package. Once you have added a file to your package, it is pending; don...
Remote Maintenance & Getting Started
What should I do if remote access (VNC/RDP/PMAD) isn't working? Check the TightVNC service on th...