Remote Maintenance & Getting Started

Medulla Modules Computers / All versions / Public and private SaaS and On-premise / Maintenance

What to do if remote access (VNC/RDP/PMAD) isn't working?

• Check the TightVNC service on the affected machines.
• Remote access is not available if the computer appears offline (grayed out); if this is the case, check the status of the medullaagent service on the machine.