Retrieve the root password for the Medulla interface

Applies to: Medulla Interface
Version: All
Environment: On-Premise
Category: Medulla Interface

Background

The root account password for the Medulla interface is independent of the Linux system’s root password.

Changing the machine’s system password therefore does not change the password used to log in to the Medulla interface.

Recovery Procedure

1. Connect to the Medulla server via SSH

From a terminal, establish an SSH connection to the Medulla server:

ssh root@SERVER_IP

2. View the Medulla root password

Once logged in to the server, run the following command:

crudini --get /etc/mmc/plugins/base.ini.local ldap password

Expected result

The command returns the password used by the root account in the Medulla interface.

Example:

MySecurePassword123

Important

• The password displayed applies only to Medulla authentication.
• This password is stored in the Medulla configuration.
• It does not affect the server’s Linux root account.

Verification

After retrieving the password:

1. Open the Medulla web interface.
2. Log in as the root user.
3. Enter the password returned by the previous command.