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I already have a PXE server on my network. Is that a problem?

Medulla - FAQ FAQ - On-Premise

Coexistence with an Existing PXE Server The Medulla installation includes setting up a dedicated PXE (Preboot Execution Environment) server to facilitate deployment. We understand that your environment may already have an operational PXE server. This is not a ...

Simplified flowchart of Medulla

Medulla - FAQ FAQ - On-Premise

Simplified Flow Rules The rules are interpreted as follows: SOURCE -> DEST means that the flow is initiated from the SOURCE to the DESTINATION. If the protocol is not specified, then it defaults to TCP. If you have a single Medulla server, refer to the ta...

OIDC

Medulla - FAQ FAQ - On-Premise

List my OIDC configurations Go to the Admin > Manage Providers view. Here you will find a list of already configured OIDC providers that can be modified. Create an OIDC configuration "Provider Name" will be the title displayed on the home page. "Logo URL" i...

DNS and Medulla Relay views in the DMZ

Medulla - FAQ FAQ - On-Premise

In a Medulla architecture, arelay can be placed in the DMZ to allow external devices to access the platform without directly exposing the internal Medulla server if you do not have a VPN.   Since the Medulla agent configuration is unique across the entire netw...

Filter machine types by GLPI ID

Medulla - FAQ FAQ - On-Premise

For the filter, in the main section of /etc/mmc/plugins/glpi.ini.local, add:filter_on = <criterion> #Display only computers that match one of these filters:* state* type* entity* autoupdatesystems_id #Each filter may contain a list of values separated by a pi...

Your GLPI with Read-Only User

Medulla - FAQ FAQ - On-Premise

Medulla requires the creation of specific views in the GLPI database to function properly. GLPI Read-Only If you provide us with a user who has read-only access to your GLPI database, you will need to manually apply an SQL file before installing Medulla. This ...

Disable convergence for the Extract drivers package

Medulla - FAQ FAQ - On-Premise

Go to the Medulla server. Edit the files:   /etc/pulse-xmpp-agent-substitute/registeryagent.ini   /etc/pulse-xmpp-agent-substitute/registeryagent.ini.local Modify the relevant parameter:  [extractdrivers] # Add the ability to enable or disable the extractio...

Configuration Guide: OIDC Authentication and User Synchronization

Medulla - FAQ FAQ - On-Premise

If you are using anon-premises infrastructure and have chosen authentication via the OIDC (OpenID Connect) protocol, it is essential to understand how user accounts are routed and managed between your identity provider and the GLPI interface, especially if the...

Increase the connection timeout to the interface

Medulla - FAQ FAQ - On-Premise

Go to the /etc/mmc/mmi.ini file Change the sessiontimeout value. (This is in seconds)

Activation Support / WSUS / CVE

Medulla - FAQ FAQ - On-Premise

Applies to: Medulla – Support / WSUS / CVEVersion: 5.4.3 or laterEnvironment: On-PremiseCategory: Support After updating your Medulla installation, additional steps are required to enable support. Please retrieve the following file from your server: /etc/mmc/p...

Change the server's FQDN

Medulla - FAQ FAQ - On-Premise

Download the script from this link: https://dl.medulla-tech.io/nc/rename_fqdn_and_protocol.py chmod +x rename_fqdn_and_protocol.py To view the script's options: ./rename_fqdn_and_protocol --help  Change the server's FQDN To change medulla.mydomain.lan to medu...

Change the SSH port between Server and Client

Medulla - FAQ FAQ - On-Premise

Download the scripts from these links: https://dl.medulla-tech.io/nc/change_ssh_port_on_agent.py https://dl.medulla-tech.io/nc/change_ssh_port_on_server.py chmod +x change_ssh_port_on_agent.py chmod +x change_ssh_port_on_server.py To view the script options: ....

GLPI - Connect an external GLPI

Medulla - FAQ FAQ - On-Premise

Applies to: Medulla/GLPIMedulla version: allGLPI version: 10.0.xEnvironment: On-PremiseCategory: Medulla Prerequisites Before configuring the integration between Medulla and GLPI, ensure that the following items are available and properly configured. Download ...

FAQ - Private SaaS

Medulla - FAQ

Network requirements for Medulla Private SaaS

Medulla - FAQ FAQ - Private SaaS

See: https://docs.medulla-tech.io/books/medulla-faq/page/faq-pre-requis-reseau-pour-medulla-saas  

Client Accounts (Status & Visibility)

Medulla - FAQ FAQ - Private SaaS

Why do some devices appear offline even though they are powered on? Check the medullaagent and medullanetnotify services on the offline devices. If the services are indeed "running" but the device appears offline on the interface (grayed-out), please contact ...

Deployment (broadcasting)

Medulla - FAQ FAQ - Private SaaS

Why are my deployments stuck in Pending? The "Pending" status indicates that deployments will be processed shortly. If the issue persists, please contact Support or your Administrator. Why are my deployments stuck in "Deployment Start"? The "Deployment Star...

Packages

Medulla - FAQ FAQ - Private SaaS

I can't add a file to my package. Once you have added a file to your package, it is pending; don’t forget to click “Submit pending package.” I created a package but it’s not available for deployment—why? If your package isn't visible in the package list, or...