Medulla Step-by-step user guide
Get started with Medulla with ease. This visual step-by-step user guide walks you step by step through the tool’s day-to-day use, whether you’re new to Medulla or want to take your knowledge to the next level.
With clear explanations, screenshots, practical examples, and essential reminders, explore each feature with confidence—free of unnecessary jargon, but with the efficiency you need.
Chapter 1: Table of Contents
Chapter 2: First steps with Medulla
How to log in to Medulla
To access Medulla’s features, you must log in with your credentials. This step ensures the securi...
Dashboard
The Medulla dashboard allows you to monitor the real-time status of your infrastructure using cu...
Updating Medulla via the interface
In the Medulla dashboard, an "Update Medulla" widget is available: This widget allows you to: Ch...
Chapter 3: Kiosk
Kiosk
When you arrive at theKiosk interface’s main page, you are immediately directed to the Profile ...
Add a profile
To create a new profile, start with the section on the left side of the page. Steps for Creati...
Medulla Kiosk
Once profiles have been created in the Medulla interface, users whose workstations are connected ...
Chapter 4: Entities
Chapter 5: Computers
Computers
This section is dedicated to the comprehensive management of all workstations in Medulla. Whethe...
All groups
Favorite Groups Once computer groups have been created, you can mark some of them as favorites fo...
Wake-on-LAN
Wake-on-LAN (WOL) is a convenient feature that allows you to remotely power on machines that are...
List of uninventoried machines
This section allows you to quickly identify machines that are not properly inventoried in Medull...
Monitoring Alerts
This section centralizes all alerts generated by the monitored machines in your Medulla environm...
Custom Quick Action
The Custom Quick Action section allows you to create and manage automated actions that will be e...
Delete a computer
To delete a workstation, simply go to the "Computers" view, select the workstation you want to de...
Chapter 6: Imaging I
Imaging
This section is dedicated toverifying the status of the imaging server, an essential step before ...
Manage Masters
A master is a complete system image created from a configured workstation. It serves as a templat...
Manage startup services
Boot services allow machines to boot an image from the network (via PXE, for example). To config...
Default startup menu
This section allows you to choose between automatic and manual behavior when machines start up. ...
Post-imaging scripts
Allows you to automate actions after the deployment of an image (such as installing software or ...
How Imaging Works
Imaging is divided into several sections: Creating a Master Image We provide a pre-built and pre...
Chapter 7: Imaging II
Imaging Profiles
Medulla features imaging profile management. These profiles allow you to associate a master with ...
Add a profile
A profile allows you to associate post-installation actions with a master and to add this profil...
List of profiles
Displays all user profiles created for imaging. Side menu:List of profiles Central area displayi...
Imaging Configuration
Allows you to adjust the global settings for the imaging environment (e.g., servers used, policie...
Sysprep Response File Manager
Allows you to manage the response files used during automated Windows installation. At the top o...
Imaging Groups
Displays all existing imaging groups. Each group contains a specific configuration linked to a...
Capturing a Windows 11 screenshot
Applies to: Imaging / Windows MasterVersion: AllEnvironment: On-PremiseCategory: Imaging Backgrou...
Capturing an image on Linux (Mint 22.3)
Applies to: Imaging / Linux MintVersion: AllEnvironment: On-PremiseCategory: Imaging Background T...
Deployment of a Linux or Windows image
Applies to: Imaging / Master DeploymentVersion: AllEnvironment: On-PremiseCategory: Imaging Backg...
Chapter 8: Packages
List of available packages
Package deployment allows you to install, uninstall, or perform specific actions on multiple rem...
Add a new package
Creating a package involves defining an action (installation, uninstallation, script, etc.) t...
Packages on the waiting list
This section allows you to view packages that have been created or added but have not yet been se...
List of Deployment Rules
Deployment rules allow you to schedule or restrict deployments based on specific criteria (time r...
Add a custom rule
Creating a rule allows you to precisely define when and on which machines a package will be deplo...
Launch a deployment and monitor its execution
Once your packages and rules are ready, you can begin deployment on the target machines. Steps: ...
Chapter 9: Audit
Chapter 10: Updates
How the WSUS Update Module Works for Updates.
Medulla offers an effective solution to replace the WSUS (Windows Server Update Services) server....
Entity Compliance
Update management is essential for ensuring the security, stability, and consistency of your IT e...
Entity Compliance Tracking
Update compliance is an indicator of the health of your IT infrastructure. The higher it is, the ...
Manage update lists
Medulla’s update management module replaces Microsoft’s WSUS solution. How it works: The Medulla...
Upgrading to major OS versions.
The update module in Medulla allows you to perform version updates directly from the Medulla inte...
Automatically approve updates on the whitelist.
In Medulla’s WSUS module, there is an option that allows you to automatically approve a type of u...
Microsoft Product Validation
By going to the "Microsoft Product Validation" submenu, you can choose whether or not to validate...
Chapter 11: Backup
Enable Backup
A good backup policy is the key to a resilient infrastructure. Whether it’s hardware failure, hum...
Track Backups
Real-time backup monitoring allows you to verify that all tasks have been executed correctly. Ac...
Overall Statistics
You have key metrics to assess the overall status of your Backups. Access: Overview > Global Sta...
Chapter 12: History
Access the logs
This chapter presents the various features related to system history via logs. Each section is de...
Search and filter logs
To quickly extract specific events based on defined criteria to improve efficiency during analysi...
Understanding the logs
To interpret the information contained in each line of the log. Each entry in the table contains ...
Export logs
To perform a backup of logs for external analysis, archiving, or sharing. Steps: Apply your fi...
Chapter 13: Admin
List of XMPP relays
XMPP relays are communication points between the various machines on your network. Why this is u...
List of Clusters
Acluster is a group of relays that are grouped together to organize the network in a more logical...
Create a cluster
Creating acluster allows you to better organize your relays according to your needs (for example,...
Manage Rules
Rules allow you to automate certain actions or network behaviors. Why this is useful: For exampl...
Quick Actions
Each XMPP relay has a setof quick actions that allow you to interact directly with the machines ...
Entity Management
In Medulla, you can manage GLPI entities through the Admin module. To do this, click on the Admin...
Add a User
From the Admin tab, you can add users and then associate them with an entity: To do this, click ...
ACL Management
In Medulla, a new ACL Management Module has been available since version 5.6.0 This ACL module al...
Chapter 14: MDM
MDM Module (Concept and Principles)
Medulla includes a module for managing Android mobile devices based on the open-source Headwind M...
MDM Operation
The MDM module relies on the MDM agent installed on each Android device, which maintains a cons...
All devices
This page displays a list of all Android devices enrolled in Medulla. It is the home page of the ...
All devices (GLPI)
This page displays mobile devices as they appear in GLPI. When Medulla is properly connected to ...
Configurations
This page displays a list of available MDM configurations. A configuration defines the overall be...
General Settings - Configuration
The configuration edit form is organized into six tabs: This page describes the first tab, G...
Design - Configuration
The configuration edit form is organized into six tabs: This page describes the second tab, Desi...
Applications - Configuration
The configuration edit form is organized into six tabs: This page describes the third tab, Appli...
MDM Settings - Configuration
The configuration edit form is organized into six tabs: This page describes the fourth tab, MDM ...
Application Settings - Configuration
The configuration edit form is organized into six tabs: This page describes the fifth tab, Appli...
Files - Configuration
The configuration edit form is organized into six tabs: This page describes the sixth tab, Files...
All groups
This page displays a list of device groups. A group is a flexible collection of devices to which...
Applications
This page displays the catalog of applications available for MDM deployment. These are the applic...
Files
This page displays the catalog of files available for MDM deployment. These files can be pushed...
Push notifications
A push message is a command sent by the MDM server directly to one or more devices, without wai...
Messages
This page displays the history of text messages sent to devices. Unlike push messages, which trig...
Contact Synchronization
This page displays a list of MDM configurations and allows you to configure automatic address boo...
Photos
This section centralizes photos taken by devices on the Medulla server. The MDM agent automatical...
Users
This page manages MDM access for Medulla users. Each Medulla user can be granted access to the MD...
Import / Export
These two pages allow you to import and export device lists in bulk in CSV format. Export The e...
Roles
This page allows you to manage MDM roles. A role defines a set of permissions that determine what...
Network Filtering
Network filtering allows you to control which domains are accessible from devices. The MDM age...
Chapter 15: CVE
CVE Module (Concept and Principles)
Medulla has added a new feature that allows the inventory database to be compared with CVE search...
CVE Operation
When you access the CVE module, it provides an Overview of the CVEs across the infrastructure, th...
Results view by machine
Results view by machine: In this view, you will see all machines affected by CVEs: Machine Nam...
Results View by Entity
Entity-Based Results View: This view displays only the entity-based view and includes the follow...
Results View by Group
Results View by Group This view displays only the machine group view and includes the following ...
View all CVEs
View All CVEs Here you will find all CVEs and the following information: The CVE ID Severity Th...
CVE Settings.
In the settings menu, you’ll be able to configure Display filters Software filters CVE filters ...
Chapter 16: Store Medulla
Store Module (Concept and Principles)
Medulla has added a new feature that allows users to subscribe to applications directly from a s...
Store Operation
When you click the Store module button, you’ll be taken to a page showing the various app subscri...
Software Catalog
In your software catalog, you can perform the deployment of an application directly: To do this...
Use cases
Dynamic Group with Multiple Criteria
To update applications, we can create a dynamic group using a combination of criteria: For exampl...
Application Convergence (Positive Convergence)
From the Medulla interface, you can perform deployment of packages for a group, whether it is sta...
Application Convergence (Negative Convergence)
Negative convergence allows you to uninstall packages that have been installed in dynamic groups....
Software Deployment
Once you have created a package in Medulla (doc: Create a package), you can perform deployment on...
Create a package
In the Packages view, click Add Package in the left-hand menu. You can choose whether or not to ...
Mastering via PXE
To master an image, follow the steps below: Boot the machine via PXE and register it: Type t...
Getting Started with Remote Access
Remote Access Direct access to machines to perform troubleshooting or maintenance tasks: This al...
XMPP Console
The Medulla solution is a client/server solution based on the XMPP protocol. This protocol enable...
Agent Inventory
To view a machine’s inventory, go to the Computers view. Select the computer whose inventory you ...
Imaging menus
Applies to: Medulla – ImagingVersion:5.4.3 or laterEnvironment: On-Premise / Private SaaS with im...