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List of uninventoried machines

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This section allows you to quickly identify machines that are not properly inventoried in Medulla. These may be machines that have never reported any information, or machines that have been offline for too long.

Objective:

  • Identify inactive or misconfigured machines.

  • Verify that the XMPP/GLPI agents are functioning properly on the machines.

  • Identify machines that have been deleted from the database without being properly cleaned up.

Overview:

When you access this page, a table appears listing all machines with inventory anomalies. Here is the information available in this table to help you diagnose and resolve these issues:

Table columns:

  • XMPP Machines: List of machines with an active XMPP agent, enabling real-time communication with Medulla.

  • JID (Jabber ID): Unique identifier for the XMPP agent, used to establish a connection with Medulla.

  • Archi: The machine’s hardware architecture (e.g., x86_64, ARM, etc.).

  • Class: The machine’s class (e.g., PC, server, terminal, etc.).

  • Kiosk Presence: Indicator showing whether the Kiosk is installed and operational on the machine.

  • OU Users: Organizational unit associated with the machine’s users.

  • OU Machines: Organizational unit associated with the machine itself.

  • Cluster Name: Name ofthe cluster to which the machine might belong (if applicable).

  • Cluster Description: Description or additional details about the machine’s cluster.

  • MAC Address: The machine’s MAC address, used to uniquely identify network devices.

  • XMPP IP: The IP address used for XMPP communication.

  • Actions: Buttons that allow you to perform actions on the machine, such as deleting, updating, or repairing the agent.

Typical Use Cases:

  • Suspected Inactive Machine or Faulty Agent:
    If you suspect that a machine is no longer active or that the XMPP/GLPI agent is no longer functioning properly, this page is an excellent starting point for checking its status. In particular, you can identify the machine using its MAC address or XMPP IP address.

  • Inventory cleanup or audit preparation:
    If you’re cleaning up the inventory or preparing for an audit, this list helps you identify machines to check or remove from the database. You can quickly filter and locate machines to audit by reviewing information such as the presence of Kiosk or the XMPP status.

Helpful tip:

If a machine appears in this list but no longer appears in “All Computers, ” this may mean that it has been disconnected for a long time or that its XMPP/GLPI agent is misconfigured. You can then take the necessary steps to resolve the issue (reinstalling the agent, deleting the entry, etc.).

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